Privacy Policy
Last updated: April 16, 2026
This Privacy Policy describes how Sequoia Chimney Sweep Vancouver collects, uses, and handles information gathered through our website, sequoiachimneysweepvancouver.com, including any contact forms, quote requests, chat tools, or phone inquiries associated with it. It applies to anyone who visits the site or submits information to us, whether you are exploring services, requesting a quote, or reaching out with a question. By continuing to use sequoiachimneysweepvancouver.com or by submitting any information through it, you acknowledge that you have read this policy and agree to the practices described here. If you do not agree, please refrain from submitting personal information through our site. This policy was last updated on April 16, 2026 and is effective as of 2026.
Who Receives Your Information and What Are You Agreeing To?
When you submit a request through our website — whether through a contact form, a quote tool, a chat window, or any other means — the information you provide does not stay solely with Sequoia Chimney Sweep Vancouver. We operate as a connection point between homeowners and the licensed, local home-service businesses and tradespeople in our area who are equipped to actually respond to, quote, and carry out the work you are describing. Your contact details and project information are passed along to those businesses so they can follow up with you directly. Each of those businesses functions on its own; they set their own pricing, scheduling, and communication practices, and their conduct is not controlled by us.
By submitting information through sequoiachimneysweepvancouver.com, you are expressly acknowledging and consenting to that transfer of your information to those contractors and service businesses. You are also acknowledging and consenting to being contacted by them — or by us — through phone calls, emails, or text messages regarding your request, which may include automated or pre-recorded calls and automated text messages. We want to be straightforward: your agreement to receive such communications is entirely voluntary and is not a condition of purchasing any service. You are free to decline automated messages without affecting your ability to obtain services.
What Information Do We Collect?
We collect information in two general ways: information you provide to us directly, and basic technical data collected automatically when you use our site.
- Information you provide: When you fill out a contact form, request a quote, use a chat feature, or call us, we may collect your name, phone number, email address, service address or general location, and a description of the project or service you are inquiring about. The specifics depend on what fields you complete and what you choose to share.
- Technical and usage data: When you visit sequoiachimneysweepvancouver.com, our systems and third-party tools may automatically record certain information about your visit — such as which pages you viewed, how long you spent on the site, your browser type, and your general geographic region based on your IP address. This data does not identify you personally and is used to help us understand how our site is being used.
We do not knowingly collect information from children under the age of 13. If you believe a child has submitted information through our site, please contact us so we can address it.
How Do We Protect Your Information?
Sequoia Chimney Sweep Vancouver takes reasonable precautions to help protect the information you share with us. We apply industry-standard safeguards, including secure data transmission protocols and access controls, to reduce the risk of unauthorized access, disclosure, or misuse of your personal information.
That said, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee absolute security. By using sequoiachimneysweepvancouver.com and submitting information to us, you understand and accept that some degree of risk is inherent in any online interaction. We encourage you to be thoughtful about what information you share and through which channels.
Do We Use Cookies?
Yes. Like most websites, sequoiachimneysweepvancouver.com uses cookies and similar tracking technologies. Cookies are small text files placed on your device when you visit a site. We use them to remember certain preferences, keep the site functioning properly, and better understand how visitors navigate and interact with our pages.
You have control over cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Keep in mind that disabling cookies may affect the functionality of certain parts of our site. Consult your browser’s help documentation for instructions on managing cookie preferences.
Do We Track Site Analytics?
We use analytics tools to collect aggregated, anonymous data about how our website is used — for example, which pages receive the most visits, where traffic comes from, and how long visitors spend on the site. This information helps us improve sequoiachimneysweepvancouver.com and understand what is useful to our visitors.
The analytics data we work with is not tied to any individual person and is reviewed only in aggregate form. We do not sell browsing behavior or site-usage data to data brokers or advertising networks.
What Choices Do You Have?
You have several options regarding the information we hold and the communications you receive:
- Opt out of text messages: If you have received a text message from us or from a service business we connected you with, you may reply STOP at any time to stop receiving further text messages from that sender.
- Ask what we have on file: If you would like to know what personal information we have collected about you, you can reach out to us through our contact page and we will do our best to respond in a timely manner.
- Request deletion: If you would like to request that we delete the personal information we hold about you, please submit that request through our contact page at https://sequoiachimneysweepvancouver.com/contact-us/. We will honor reasonable deletion requests to the extent permitted by applicable law and our operational obligations.
What About Links to Other Websites?
Our website may contain links to external sites — for example, links to manufacturer product pages, licensing boards, or other resources we think may be helpful to visitors. Those websites are operated by third parties and have their own privacy policies, which we have no control over and are not responsible for. This Privacy Policy applies only to sequoiachimneysweepvancouver.com. We encourage you to review the privacy policies of any external sites you visit through links on our pages.
How Can You Reach Us With Privacy Questions?
If you have questions, concerns, or requests related to this Privacy Policy or to the personal information we hold, we encourage you to get in touch with us directly. You can reach Sequoia Chimney Sweep Vancouver through our contact page at https://sequoiachimneysweepvancouver.com/contact-us/. We are committed to addressing privacy-related questions promptly and transparently.
This policy may be updated from time to time to reflect changes in our practices or applicable law. The April 16, 2026 date at the top of this page indicates when the most recent revision was made. Continued use of sequoiachimneysweepvancouver.com after any update constitutes your acceptance of the revised policy.